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Introduction
In today’s highly competitive hospitality landscape, having the right tools to manage and grow your hotel’s revenue is crucial. M1 Intel is a leading hospitality technology provider, offering data-driven solutions that empower hotel owners and operators to streamline their hotel sales management processes. Its flagship product, Matrix, is an innovative hotel CRM and hotel SaaS platform designed to give hotels full control over their sales data, enhance operational efficiency, and ultimately boost revenue.
Why Hotel Sales Management Matters
Hotel sales isn’t just about booking rooms—it’s about building and maintaining relationships with a variety of clients, from corporate travel managers to group coordinators. A robust sales management system helps you:
•Track leads and opportunities across multiple channels
•Personalize communications to foster stronger client relationships
•Identify emerging market trends in real time
•Centralize data to make strategic decisions faster
Unfortunately, many hotels rely on legacy systems or franchisor-mandated CRMs that limit data ownership and flexibility. That’s where M1 Intel steps in.
Meet Matrix: The Next-Generation Hotel CRM
Matrix by M1 Intel is a hotel SaaS solution that goes beyond traditional CRMs like Delphi. Purpose-built for hotels of all sizes, Matrix enables you to manage your hotel sales pipeline with ease, track group leads, and maintain full visibility over every aspect of the sales process. Key differentiators include:
1. Brand-Agnostic Flexibility
Whether you operate a branded hotel, an independent property, or a portfolio of diverse franchises, Matrix adapts to your unique needs. You’re not locked into a single brand’s mandates or restricted by rigid CRM frameworks.
2. Complete Data Ownership
Unlike many franchisor-supplied solutions, Matrix ensures that your data remains yours. You decide how and when to share it. This approach reduces risk, protects sensitive information, and allows you to leverage your data more effectively.
3. Streamlined Group & B2B Sales
Matrix focuses on the segments that matter most—RFPs, Local Negotiated Rates (LNRs), and group business. Its intuitive dashboard and workflow features help you manage leads, monitor progress, and close deals faster.
4. Efficient Onboarding & User-Friendly Interface
A user-centric design makes it easy for hotel teams to adopt Matrix quickly. Whether you’re a Director of Sales, Revenue Manager, or Front Desk Associate tasked with sales leads, Matrix’s interface is straightforward and requires minimal training.
5. Data-Driven Insights & Reporting
With Matrix, you gain access to real-time analytics and reporting that highlight trends, measure performance, and inform strategic decisions. By having a clear view of your sales pipeline, you can spot opportunities for growth and make proactive adjustments.
How M1 Intel Stands Out
M1 Intel was founded by hotel owners and operators who understand the challenges of hotel sales management. This first-hand experience shaped the development of Matrix, resulting in a solution that truly addresses industry pain points:
•Eliminate Data Silos: Matrix consolidates all your sales data in one place, giving you a 360-degree view of your operations.
•Protect Against Staff Turnover: Even when employees change roles or leave, your data remains intact and readily accessible.
•Scale at Your Own Pace: Matrix’s cloud-based infrastructure grows with you, making it suitable for both single properties and large portfolios.
Looking Ahead: Future-Proof Your Hotel Sales
M1 Intel continually invests in product enhancements to ensure Matrix remains at the forefront of hotel SaaS innovation. Upcoming features include deeper integrations with leading hospitality tools, advanced AI-driven analytics, and expanded functionality for group sales management. By choosing Matrix, you’re aligning with a partner committed to evolving alongside the industry’s demands.
Ready to Own Your Data and Elevate Your Sales?
Don’t let outdated or rigid systems hold your hotel back. With Matrix, you can take charge of your sales data, streamline your workflow, and drive measurable growth.
Learn more about M1 Intel’s Matrix by visiting
Here, you can explore product features, request a personalized demo, and discover how Matrix can revolutionize your hotel sales processes. Experience the freedom of a hotel CRM that puts you in control of your data—and watch your property’s revenue potential reach new heights.
This page is provided by KriyaHotels.com as an informational resource. For further details, demos, or partnership inquiries, please reach out to M1 Intel directly.